Service Encounters In Tourism Events And Hospitality by Miriam Firth Paperback Book

$39.95
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Service Encounters In Tourism Events And Hospitality by Miriam Firth Paperback Book

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Service Encounters In Tourism Events And Hospitality by Miriam Firth Paperback Book

Service Encounters In Tourism Events And Hospitality by Miriam Firth Paperback Book

  • Brand: Unbranded
Price: $39.95
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$39.95
+ $13.99 Shipping

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Description

This book offers insights into the demands made on staff in service encounters in tourism events and hospitality roles. It hinges upon storied incidents offered by workers about which the reader can reflect and apply theoretical knowledge. Each chapter includes learning objectives questions and summaries.
  • Brand: Unbranded
  • Category: Business, Finance & Law
  • Format: Paperback
  • Language: English
  • Publication Date: 2020-01-30
  • Publisher / Label: Channel View Publica
  • Author: Miriam Firth
  • Fruugo ID: 42410368-86795570
  • ISBN: 9781845417260

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