Meeting Customer Needs - Ian Smith

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Meeting Customer Needs - Ian Smith

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Meeting Customer Needs - Ian Smith

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Product details

Product details

Meeting Customer Needs - Ian Smith

Part Of The Chartered Management Of Institute Series, This Book Is Intended For Managers Seeking To Establish Or Improve Customer Service And Customer Focus Standards. It Includes Action Plans, Sample Communications And Checklists For Managers To Adapt For Their Own Purposes. It Features Examples And Case Studies.
  • Brand: Unbranded
  • Category: Business, Finance & Law
  • Format: Paperback
  • Language: English
  • Publication Date: 2003-10-01
  • Publisher / Label: Taylor & Francis Ltd
  • Author: Ian Smith
  • Number of Pages: 234
  • Fruugo ID: 469628087-983581665
  • ISBN: 9780750659840
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