Leaning Into Value Becoming A User-focused Museum

Leaning Into Value: Becoming A User-focused Museum Provides Guidance To Museum Leaders Struggling To Navigate Todayrsquo;s Often Tumultuous, Ever-changing Economic, Political, Leisure And Educational Landscape. Provided Is A Concrete Framework For Maximizing Institutional Success, A Continuous Value Realization Process That Enables Museum Leaders To Effectively: 1) Calibrate The Needs And Interests Of Their Current And Potential Users; 2) Articulate How And Why They Create Value So They Can Foster Enduring Relationships With Users; 3) Create An Ever-evolving Series Of Products And Services That Consistently Deliver Unique Value To An Ever-more Diverse Set Of Constituencies; And Finally, 4) Validate Their Activities Through Empirical Processes That Promote Evidence-based Decision Making And Catalyze Measurable, Year-on-year Improvements In Their Organizationrsquo;s Community Value.