Lean Cx Paperback Book

$46.95
+ $18.49 Shipping

Lean Cx Paperback Book

  • Brand: Unbranded

Lean Cx Paperback Book

  • Brand: Unbranded
Price: $46.95
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$46.95
+ $18.49 Shipping

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Description

In recent years many companies have realised customer experience CX is the new marketing battle ground. Substantial investments have been made to map customer journeys identify pain points and improve CX to try and create cutthrough. Using real world applications to introduce next generation design tools based on proven concepts from strategy marketing psychology and creative problem solving Lean CX How to Differentiate at Low Cost and Least Risk discusses how to use Lean Management approaches to innovate your customer experience.
  • Brand: Unbranded
  • Category: Business, Finance & Law
  • Format: Hardback
  • Language: English
  • Publication Date: 2021-01-05
  • Publisher / Label: De Gruyter
  • Number of Pages: 238
  • Fruugo ID: 322483589-714827714
  • ISBN: 9783110683684

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  • STANDARD: $18.49 - Delivery between Fri 17 October 2025–Thu 23 October 2025

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