Springer-Verlag Berlin and Heidelberg GmbH & Co. KG
31.60 cm x 2.30 cm x 2.30 cm
This book uses principles of Service Science to explain the dynamics driving the adoption of cloud computing in the industry. Cloud as Service covers that evolution of enterprise computing platforms to application-specific cloud platforms or ASCPs aligned to business needs. This book also covers processes for developing and building ASCPs while also providing insight to executives managers and technologists in corporations large and small using or delivering cloud services cloud service providers as well as equipment manufacturers and software and application vendors participating in cloud supply chains. For business the appeal of cloud computing must go beyond the notion of convenient on-demand access of networked pooled access to computing resources. Industry leaders have learned to apply cloud computing to become more nimble cost effective and customer engaging as they strive for competitive advantage regardless of size. These companies define and build cloud platforms customized for their needs rather than using someone else's. Business have a holistic end-to-end view of platform planning platform development supply chains and operations and are able to collapse platform development times to a fraction of the original time. These companies also understand that strategies for selling to the cloud market are essentially incomplete; and that in order to be successful they must become cloud service businesses themselves incorporating cloud technologies in their engineering IT sales and marketing and delivery processes. What You'll Learn: * Historical perspective to provide insight into the dynamics driving cloud evolution today * State of the art in IT requirements and cloud solutions* The value of User Experience (UX) driven design principles * The crucial roles of Service Brokers and Service Assurance Managers * The landscape of emerging cloud services and what they mean to your enterprise * Service Portals and Enterprise Service Buses Who This Book Is For: The readership comprises CIOs CTOs data center architects solution architects and application engineers trying to get a grip and understand a rapidly changing industry. Educational institutions building a systems integration curriculum might find this book useful as a reference. Developers may want to go through this book to understand how their work fits in the cloud ecosystem.
Shipping from United Kingdom
Delivery cost to USA
Estimated delivery date 21 Nov 2019 ─ 04 Dec 2019
Products are shipped by the individual Fruugo retailers, who are located across Europe and the rest of the world. The delivery times and shipping prices vary depending on the retailer's location, the destination country and the selected delivery method.
Domestic Standard delivery takes approximately 2-5 business days from dispatch, while an International Standard delivery takes 5-14 business days from dispatch. Normally track and trace and proof of delivery are not available on a standard service.
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The delivery timescales do not include any customs clearing times beyond Fruugo's control. Any customs or import duties charged on delivery are solely the responsibility of the customer.
Please allow additional shipping time for deliveries to exceptional locations that are hard to reach, and also during busy periods such as Christmas.
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We do our best to ensure that the products that you order are delivered to you in full and according to your specifications. However, should you receive an incomplete order, or items different from the ones you ordered, or there is some other reason why you are not satisfied with the order, you may return the order, or any products included in the order, and receive a full refund for the items.
Certain products purchased at Fruugo cannot be returned. They fall in the following categories:
goods which are clearly personalised or made to your specifications
goods which are liable to deteriorate rapidly, eg fresh fruit, fresh flowers
sealed goods which are not suitable for return due to health protection or hygiene reasons, if opened, eg make up, underwear, pierced jewellery
sealed audio or video recordings or computer software, if opened
newspapers, periodicals and magazines
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Notifying us of a return
If you wish to return an order, or some of the products included in an order, please notify Fruugo customer care within 14 days of receiving the goods, including the following information:
the item (s) you wish to return, and
optionally a reason for your return: unsatisfied with item, item didn’t match description, damaged item, wrong item, or some other reason.
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Shipping products back to retailers
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If you are returning products to several retailers, you should distribute the products accordingly and send the products to those retailers who shipped them to you initially.
We strongly recommend that you use registered mail (and insure any high-value packages), since neither Fruugo nor the retailer take responsibility for shipments that are lost or damaged during return transportation.
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Unless a product or products you wish to return arrived to you damaged or faulty, you are responsible for the return transportation costs.
Providing you are returning all the products from a specific retailer, we will refund the standard shipping costs you paid for the original delivery. If you chose to pay for a non-standard delivery, we will only refund the cost of our least expensive, standard delivery.
Damaged or faulty goods
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name of the damaged product(s), and
state the nature of the damage with attached photograph
We will generally instruct you to ship the damaged product back to the retailer. As soon as it reaches the retailer, they will send you a replacement product. If the replacement can't be made, or if you wish to cancel the order, you will be refunded in full. You will also be reimbursed for reasonable returns postage costs for damaged or faulty goods once we have received your postage receipt.
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If you refuse to accept delivery of all or part of your order (where the products or packaging do not appear to be damaged or defective) you will be responsible for the postage charges. Any fees and charges incurred by the retailer due to a package being refused will be deducted from your merchandise refund.
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