Empathy In Action - Dr. Natalie Petouhoff - Customer services - Ideapress Publishing - Hardback

$28.95
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Empathy In Action - Dr. Natalie Petouhoff - Customer services - Ideapress Publishing - Hardback

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Empathy In Action - Dr. Natalie Petouhoff - Customer services - Ideapress Publishing - Hardback

Empathy In Action - Dr. Natalie Petouhoff - Customer services - Ideapress Publishing - Hardback

  • Brand: Unbranded
Price: $28.95
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Empathy In Action - Dr. Natalie Petouhoff - Customer services - Ideapress Publishing - Hardback

A bold new look at how technology can become a force multiplier to delivermoreempathy and integrate deeper, more personalized human connections into everyday business interactions at scale. While the world has never needed more empathy than today, too often technology is used by businesses as a substitute and a barrier to real human connection. Weve all experienced dumb chatbots, automated scripts and poor employee interactions that dehumanizes customer interactions.
  • Brand: Unbranded
  • Category: Business, Finance & Law
  • Format: Hardback
  • Language: English
  • Publisher / Label: Ideapress Publishing
  • Author: Dr. Natalie Petouhof
  • Number of Pages: 195
  • Fruugo ID: 69547836-139690289
  • ISBN: 9781646870431

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