Complaint Is A Gift - Victoria Holtz

$26.95
+ $20.49 Shipping

Complaint Is A Gift - Victoria Holtz

Sold by:
  • product image
Complaint Is A Gift - Victoria Holtz

$26.95

Only 3 left in stock
+ $20.49 Shipping
Taxes calculated at checkout

14-Day Returns Policy

Payment methods:

  • Brand: Unbranded
Product details

Product details

Complaint Is A Gift - Victoria Holtz

The Third Edition Of This Bestseller (over 275,000 Copies Sold) Builds On The Tested Formula That Helps Organizations Recognize The Value Of Complaints Using Updated Examples And Concepts In The Age Of Covid-19. The First Edition Of A Complaint Is A Gift Introduced The Revolutionary Notion That Customer Complaints Are Not Annoyances To Be Dodged, Denied, Or Buried But Are Instead Valuable Pieces Of Feedbackmdash;not To Mention Your Best Bargain In Market Research. Complaints Provide A Feedback Mechanism That Can Help Organizations Rapidly And Inexpensively Strengthen Products, Service Style, And Market Focus.
  • Brand: Unbranded
  • Category: Business, Finance & Law
  • Format: Paperback
  • Language: English
  • Publication Date: 2022-11-08
  • Publisher / Label: Berrett-Koehler Publishers
  • Author: Victoria Holtz
  • Number of Pages: 192
  • Fruugo ID: 127046295-266506833
  • ISBN: 9781523002931
Safety

Product Compliance Details

Please see the compliance information specific to this product outlined below.

The following information is provided by the independent third-party retailer selling this product.

Manufacturer
The following information outlines the contact details for the manufacturer of the relevant product sold on Fruugo.

  • Berrett-Koehler Publishers
  • Berrett-Koehler Publishers
  • Lightning Source UK Ltd, Chapter House
  • Pitfield
  • Kiln Farm
  • Milton Keynes
  • GB
  • MK11 3LW
  • [email protected]
  • https://www.ingramcontent.com/

Responsible Person in the EU
The following information outlines the contact information for the responsible person in the EU. The responsible person is the designated economic operator based in the EU who is responsible for the compliance obligations relating to the relevant product sold into the European Union.

  • Lightning Source France
  • Lightning Source France
  • 7460 Av. Johannes Gutenberg
  • Maurepas
  • FR
  • 85196
  • [email protected]
  • https://www.ingramcontent.com/pod-product-compliance
Delivery

Delivery

Dispatched within 24 hours

  • STANDARD: $20.49 - Delivery between Wed 23 September 2026–Mon 28 September 2026

Shipping from United Kingdom.

Returns

Returns

We do our best to ensure that the products that you order are delivered to you in full and according to your specifications. However, should you receive an incomplete order, or items different from the ones you ordered, or there is some other reason why you are not satisfied with the order, you may return the order, or any products included in the order, and receive a full refund for the items.

View full return policy